General terms and conditions of business for online ordering

1. Order Acceptance:

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.

2. Pricing and Payment:

All prices are listed in USD and are subject to change without notice. Payment must be made at the time of order via the payment methods provided on our website. In case of any discrepancies in pricing, we will notify you before processing your order.

3. Order Confirmation:

After placing an order, you will receive an email confirmation detailing the items ordered and the total cost. This confirmation is acknowledgment that we have received your order, not an acceptance of your order. Acceptance occurs when we have verified your payment and processed your order.

4. Delivery and Pickup:

Delivery and pickup times are estimated and subject to change due to unforeseen circumstances. We are not responsible for delays caused by factors beyond our control, such as traffic, weather conditions, or delivery service disruptions.

5. Cancellations and Modifications:

Orders can be canceled or modified within a specified time frame, which will be communicated during the order process. Once the order has been processed, cancellations or modifications may not be possible.

6. Refunds and Returns:

Due to the nature of our products, we do not accept returns. If there is an issue with your order, such as incorrect or damaged items, please contact us within 24 hours of receiving your order for resolution. Refunds will be issued at our discretion.

7. Allergies and Special Dietary Requirements:

It is your responsibility to inform us of any allergies or dietary requirements at the time of ordering. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are free of allergens.

8. Customer Information:

By placing an order, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and payment information. We are not responsible for any losses incurred due to unauthorized access to your account.

9. Changes to Terms:

We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

10. Governing Law:

These terms are governed by and construed in accordance with the laws of the state in which our business is located. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that state.